End User License Agreement.

This End User License Agreement ("Agreement" or "EULA") is a legal agreement between you ("you" or "User") and Barış Kayırtar, doing business as Citrapps ("Citrapps," "we," "us," or "our") regarding your access to and use of the idiomed mobile application and related services, content, features, and subscriptions (collectively, the "App" or "Services").

For contact purposes:

By downloading, installing, accessing, subscribing to, or using the App, you agree to be bound by this Agreement. If you do not agree to this Agreement, do not download, install, access, subscribe to, or use the App.

This Agreement is between you and Citrapps only, and not with Apple Inc. ("Apple"), Google LLC ("Google"), or any of their affiliates.

For users who download the App from the Apple App Store, Apple is not responsible for the App or its content, maintenance, support, warranties, claims, or legal compliance, except as required by applicable law or Apple’s applicable terms. Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and may enforce this Agreement against you.

For users who download the App from Google Play, Google is not responsible for the App or its content, maintenance, support, warranties, claims, or legal compliance, except as required by applicable law or Google Play’s applicable terms.

Your use of the App is also subject to the applicable rules, terms, and policies of the Apple App Store, Google Play, and your device operating system.

The App is intended only for users who are at least 18 years old or the age of legal majority in their jurisdiction, whichever is higher.

By using the App, you represent and warrant that:

• you are at least 18 years old or the age of legal majority in your jurisdiction;
• you have the legal capacity to enter into this Agreement;
• you will use the App only in accordance with this Agreement and applicable law; and
• you are not prohibited from using the App under applicable laws, sanctions, export control rules, or platform policies.

If you do not meet these requirements, you must not use the App.

idiomed is a mobile educational platform designed for medical school students and similar learners. The App may provide study tools such as question banks, flashcards, clinical case-based educational content, progress tracking, personalized study features, usage limits, subscriptions, and related learning features.

The App is provided for educational and study purposes only.

The App does not provide medical advice, diagnosis, treatment, clinical decision support, professional healthcare services, or a substitute for the judgment of licensed healthcare professionals.

You must not use the App for:

• patient care;
• diagnosis;
• treatment decisions;
• emergency situations;
• prescribing or medication decisions;
• real-world clinical decision-making;
• replacing official medical education, clinical supervision, textbooks, academic resources, institutional guidance, or licensed professional judgment.

Any medical, educational, or clinical-style content in the App must be independently verified using official textbooks, academic resources, clinical guidelines, instructors, or licensed healthcare professionals.

The App may include educational materials that are AI-generated, AI-assisted, human-reviewed, automatically generated, manually edited, or created through a combination of these methods.

Although we aim to provide accurate, useful, and educationally valuable content, the App may contain errors, omissions, outdated information, inaccuracies, ambiguous explanations, incorrect answers, incomplete references, or content that does not reflect the latest academic or clinical standards.

You are solely responsible for verifying medical and educational information before relying on it for study, academic, or professional purposes.

You agree that the App must not be used as a source of clinical authority or as the basis for patient-related decisions.

Subject to your compliance with this Agreement, Citrapps grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, access, and use the App on a device that you own or control, solely for your personal, non-commercial educational use.

For Apple App Store users, this license is limited to use on Apple-branded products that you own or control and as permitted by the Apple Media Services Terms and Conditions, including any applicable usage rules such as Family Sharing or volume purchasing where permitted by Apple.

This Agreement does not transfer ownership of the App or any content to you. All rights not expressly granted are reserved by Citrapps and its licensors.

You must not, and must not allow any other person to:

• copy, reproduce, distribute, sell, resell, rent, lease, lend, sublicense, transfer, or commercially exploit the App or its content;
• publish, upload, share, or redistribute App content, questions, flashcards, explanations, clinical cases, or educational materials outside the App without our written permission;
• scrape, crawl, extract, harvest, bulk download, export, or automatically collect App content or user data;
• reverse engineer, decompile, disassemble, modify, adapt, translate, or create derivative works from the App, except where such restriction is prohibited by applicable law;
• bypass, disable, or interfere with usage limits, subscription controls, authentication systems, security features, paywalls, trial restrictions, or technical protections;
• use bots, scripts, automation, emulators, or other tools to abuse the App or extract content;
• use the App to build, train, test, benchmark, or improve a competing product, dataset, question bank, flashcard system, educational platform, AI model, or commercial service without our written permission;
• use the App for unlawful, harmful, fraudulent, misleading, abusive, or unauthorized purposes;
• attempt to gain unauthorized access to the App, user accounts, servers, databases, Firebase resources, or connected systems;
• interfere with the operation, security, performance, or integrity of the App;
• remove or obscure copyright, trademark, proprietary, or legal notices;
• use the App for patient care, diagnosis, treatment, emergency situations, or real-world clinical decision-making.

You may need to create an account to use some or all App features. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must notify us promptly at contact@citrapps.com if you suspect unauthorized access to your account, misuse of your credentials, or a security issue.

We are not responsible for losses caused by unauthorized use of your account unless required by applicable law.

The App may offer:

• a free version with limited usage or limited features;
• premium subscription plans;
• monthly subscription options;
• annual subscription options;
• a one-week free premium trial;
• other plans, promotions, or feature limits that may change over time.

Free users may be subject to limits, including limits on daily questions, flashcards, simulations, saved content, analytics, personalization, or other features. Premium features may require an active paid subscription. The exact features, prices, trial availability, billing periods, and limits may be displayed inside the App, on the App Store, on Google Play, or in related purchase screens. We may change free limits, premium features, trial availability, subscription pricing, or plan structure from time to time, subject to applicable law and platform rules.

Payments for subscriptions and in-app purchases are processed by the Apple App Store or Google Play, depending on your device, platform, and purchase method.

We do not directly collect or store payment card numbers, payment security codes, or full payment instrument details.

Subscriptions may renew automatically unless cancelled before the renewal date through the applicable platform account settings.

You are responsible for managing and cancelling your subscription through the platform where you purchased it, such as your Apple ID subscription settings or Google Play subscription settings.

Payments, renewals, cancellations, free trials, and refunds are handled by Apple App Store or Google Play according to their applicable terms, policies, and legal requirements.

We cannot guarantee refunds except where required by applicable law or platform rules. If you believe you are entitled to a refund, you should request it through the platform where the purchase was made.

If a free trial is offered, it may convert into a paid subscription unless cancelled before the end of the trial period, according to the applicable platform rules and purchase screen disclosures.

The App may allow you to submit feedback, report questions, send support messages, save questions, create custom decks, create lists, or share certain content using list codes or similar features.

You must not submit, upload, transmit, or share:

• patient information;
• protected health information;
• real clinical case files;
• medical records;
• information that identifies another person without authorization;
• sensitive personal data that is not necessary for use of the App;
• unlawful, defamatory, abusive, hateful, harassing, misleading, or infringing content;
• content that violates the rights of any third party;
• malicious code, spam, or security threats.

By submitting feedback, reports, support messages, shared lists, custom decks, or similar user content, you grant Citrapps a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, host, store, reproduce, modify, analyze, display, process, and create derivative works from that content solely for purposes related to operating, maintaining, supporting, securing, improving, and developing the App. You represent and warrant that you have all rights necessary to submit any content you provide and to grant the license described above. We may remove, restrict, or delete user content if we believe it violates this Agreement, applicable law, platform rules, or the rights of others.

The App, including its software, design, interface, text, questions, flashcards, explanations, clinical case-style educational content, algorithms, databases, logos, trademarks, graphics, structure, organization, and other materials, is owned by Citrapps or its licensors and is protected by intellectual property and other laws.

Except for the limited license granted in this Agreement, you receive no ownership interest in the App or its content.

You must not use the name “idiomed,” “Citrapps,” related logos, branding, or other proprietary identifiers without our written permission.

The App may rely on third-party services, platforms, or infrastructure, including services for authentication, cloud storage, analytics, crash reporting, push notifications, subscriptions, billing, or operating system functions.

These may include services provided by Apple, Google, Firebase, Google Analytics, Google Sign-In, Apple Sign-In, Apple App Store, Google Play Billing, and similar service providers.

Your use of third-party services may be subject to separate terms, privacy policies, and rules from those third parties.

We are not responsible for third-party services, third-party terms, or third-party actions except where required by applicable law.

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, store, share, and protect personal information.

By using the App, you acknowledge that you have read and understood the Privacy Policy.

If there is a conflict between this Agreement and the Privacy Policy regarding personal information, the Privacy Policy will control with respect to privacy matters.

We may update, modify, suspend, remove, replace, limit, or discontinue any part of the App at any time, including features, content, free limits, premium features, subscriptions, user interface, educational materials, analytics, personalization tools, and technical systems.

We may provide updates to improve performance, security, reliability, legal compliance, content quality, or functionality.

You may need to install updates to continue using the App. We are not obligated to provide any specific update, feature, or content unless required by applicable law.

We may update this Agreement from time to time. The updated version will be indicated by a revised “Last updated” date.

Where required by law or where changes are material, we may provide notice through the App, email, platform notices, or other appropriate means.

Your continued use of the App after changes become effective means that you accept the updated Agreement. If you do not agree to the updated Agreement, you must stop using the App.

We may suspend, restrict, or terminate your access to the App, with or without notice, if we reasonably believe that:

• you violated this Agreement;
• you used the App for unlawful, unsafe, abusive, or unauthorized purposes;
• you attempted to copy, scrape, extract, or redistribute App content;
• you attempted to bypass usage limits, subscription systems, security features, or paywalls;
• you abused free trials, subscriptions, refunds, or promotions;
• you submitted prohibited content;
• you used the App for patient care, diagnosis, treatment, emergency situations, or real-world clinical decision-making;
• your account creates risk for the App, other users, third parties, or Citrapps;
• suspension or termination is required by law, platform policy, or security needs.

You may stop using the App at any time. You may also delete your account where this feature is available or contact us for assistance. Termination does not automatically cancel an active subscription. You must cancel subscriptions through the Apple App Store or Google Play, depending on where you purchased the subscription. Upon termination, the license granted to you under this Agreement ends, and you must stop using the App. Sections that by their nature should survive termination will survive, including intellectual property, restrictions, disclaimers, limitation of liability, indemnity, governing law, and dispute provisions.

Citrapps is responsible for providing maintenance and support for the App as required under applicable law and this Agreement.

Apple and Google have no obligation to provide maintenance or support services for the App, except as required by applicable law or their own applicable terms.

For support, contact us at: contact@citrapps.com

The App is provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, Citrapps disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, non-infringement, uninterrupted operation, error-free operation, and suitability for any educational, academic, professional, clinical, or medical purpose.

We do not warrant that:

• the App will be accurate, complete, current, uninterrupted, secure, or error-free;
• the App will meet your expectations or academic goals;
• the App will improve your exam results or academic performance;
• the App content will always reflect the latest medical knowledge, guidelines, or educational standards;
• any errors or defects will be corrected;
• the App will be compatible with all devices, systems, or platforms.

For Apple App Store users, if the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App, if any, as required by Apple’s applicable terms. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the App.

Citrapps, not Apple or Google, is responsible for addressing claims relating to the App or your possession and use of the App, including:

• product liability claims;
• claims that the App fails to conform to legal or regulatory requirements;
• claims arising under consumer protection, privacy, or similar laws;
• claims related to App content, functionality, or operation.

Nothing in this Agreement limits rights that you may have under applicable consumer protection laws.

If a third party claims that the App or your possession and use of the App infringes that third party’s intellectual property rights, Citrapps, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of such intellectual property infringement claim, to the extent required by this Agreement and applicable law.

To the maximum extent permitted by applicable law, Citrapps and its affiliates, service providers, licensors, contractors, owners, officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost data, lost business, loss of goodwill, academic failure, exam failure, loss of opportunity, device issues, service interruption, or reliance on inaccurate educational or medical content.

To the maximum extent permitted by applicable law, Citrapps’ total liability for any claim arising out of or relating to the App, the Services, or this Agreement will be limited to the amount you paid to Citrapps through the App for the subscription or purchase giving rise to the claim during the twelve months immediately before the claim arose.

If you have not paid any amount for the App, Citrapps’ total liability will be limited to the maximum extent permitted by applicable law.

Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Citrapps and its affiliates, service providers, licensors, contractors, owners, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your use or misuse of the App;
• your violation of this Agreement;
• your violation of applicable law;
• your violation of third-party rights;
• your user content, feedback, reports, shared lists, or custom decks;
• your use of the App for patient care, diagnosis, treatment, emergency situations, or real-world clinical decision-making;
• your unauthorized copying, scraping, redistribution, or commercial use of App content.

You represent and warrant that:

• you are not located in a country or region subject to applicable government embargoes or sanctions that prohibit use of the App;
• you are not listed on any applicable government list of prohibited or restricted parties;
• you will comply with all applicable export control, sanctions, and trade laws;
• you will use the App only in compliance with applicable laws and regulations.

This Agreement is governed by the laws of Türkiye, without regard to conflict of law principles.

To the extent permitted by applicable law, disputes arising out of or relating to this Agreement, the App, or the Services will be subject to the competent courts of Türkiye.

Nothing in this section limits any mandatory consumer protection rights or mandatory jurisdiction rights that you may have under the laws of your country of residence.

We will not be liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet failures, cloud service failures, platform outages, cyberattacks, power outages, governmental actions, legal restrictions, or failures of third-party service providers.

You may not assign or transfer this Agreement or your rights under it without our prior written consent.

We may assign or transfer this Agreement in connection with a merger, acquisition, restructuring, sale of assets, financing, change of control, or transfer of the App or business, subject to applicable law.

If any provision of this Agreement is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid, unlawful, or unenforceable provision will be interpreted or replaced to achieve the original purpose as closely as possible under applicable law.

Our failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any other provision.

Any waiver must be in writing and signed by us to be effective.

This Agreement, together with the Privacy Policy and any applicable subscription, purchase, platform, or in-app terms presented to you, constitutes the entire agreement between you and Citrapps regarding the App.

If there is a conflict between this Agreement and mandatory terms imposed by Apple, Google, or applicable law, the mandatory terms will control to the extent of the conflict.

If you have questions, requests, complaints, or concerns about this Agreement or the App, you may contact us at: